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View salary and benefits informationThe Consumer Loan Manager ensures that application processing follows state, federal, and organizational policies and guidelines and that customers have accurate loan information and guidance about product options. Manages a team of consumer lending specialists in developing customer relationships, promoting consumer loan products, and attaining volume and profit goals. Being a Consumer Loan Manager coaches team members to promote a sales culture, improve selling techniques, and meet goals. Conducts team training on company products and services. In addition, Consumer Loan Manager may require more...
The Loan Origination/ Processing Supervisor - Consumer requires a high school diploma or its equivalent. Supervises a team of loan processors to ensure that new loan packages are processed and completed according to established policies and procedures. Being a Loan Origination/ Processing Supervisor - Consumer typically reports to a manager or head of a unit/department. The Loan Origination/ Processing Supervisor - Consumer supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of proc more...
Supervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. more...
Processes consumer loan payments according to established guidelines and procedures. Responsibilities include processing and reconciling debits and credits, preparing daily forms, and reviewing and researching unacceptable payments. Requires a high school diploma or its equivalent. Typically reports to a supervisor. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...
Manages a team of consumer lending specialists in developing customer relationships, promoting consumer loan products, and attaining volume and profit goals. Ensures that application processing follows state, federal, and organizational policies and guidelines and that customers have accurate loan information and guidance about product options. Conducts team training on company products and services. Coaches team members to promote a sales culture, improve selling techniques, and meet goals. May require a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate more...
Manages a group of collection supervisors and develops collection strategies to minimize collection portfolio loss. Responsible for initial and ongoing training of all subordinate personnel. Requires a bachelor's degree. Typically reports to a top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising fr more...
Manages the loan processing operations team that originates, processes, and closes various types of loans. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Develops and sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically r more...
Develops and services consumer loans. Interviews loan applicants to determine financing needs and to offer the appropriate loan products and repayment arrangements. Evaluates loan applications and applicant creditworthiness. Once a loan is approved and negotiated, monitors loan payments, and provides customer service to ensure the borrower's questions are answered and needs are met, and that the loan is repaid appropriately. Maintains accurate and thorough records, and follows all applicable organizational, state, and federal policies and regulations. Requires a high school diploma. Typically more...
Manages a team of auditors who ensure procedures regarding consumer loans are being met according to company guidelines and policies. Makes recommendations for improvements based on findings. Maintains quality control standards and verifies credit approvals. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowled more...
Manages a group of collection/recovery supervisors and develops collection strategies to minimize "bad debt" portfolio loss. Responsible for initial and ongoing training for all subordinate personnel. Requires a bachelor's degree. Typically reports to a top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues more...
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